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Registration and Refund Policy

REGISTRATION

Register Online
www.cca-acc.ca/programs

IN-PERSON REGISTRATION:
Walk into the CCA office and register for your course. We accept cash, Interac, Visa, MasterCard and personal cheques with in-person registration.

TELEPHONE REGISTRATION:
CCA accepts telephone registration Monday to Friday, 10:00 am to 4:00 pm. Call 613-738-8998 to register. We accept Visa and MasterCard over the phone.

 

CANCELLATIONS

Really great programs get cancelled when you wait until the last moment to register. A decision to cancel a program is made several days prior to program running and a full refund will be issued. You will be notified beforehand if a program is cancelled so do not wait too long to register.

 

REFUNDS

Pro-rated refunds will be given ONLY if requested at least TWO full business days before the second class in the session. Full refunds will be given if the Association cancels the course. Refunds will be granted upon request after the second class for medical reasons only and the request must be accompanied by a medical certificate. For one-day or weekend classes, refunds will be given if requested, two business days before the class begins.

Please note that no refunds will be given if such action jeopardizes the financial viability of the course as determined by the Programs Administrator and the Treasurer. There will be an administrative charge of $10.00 on ALL Refund requests for programs in the current session.